Direct mail campaigns are still proven to work in the world of digital marketing. Sending direct mail is the way that dentists connect with old patients and find new ones. Like every marketing technique, there are ways to succeed and ways to fail and lose a lot of money. Dentists should review these tips to succeed with this campaign.
Customize the Mailings
Customize the materials that you mail. Along with the addresses, include the names of each mail recipient. Consider adding the dates of their last appointments and encourage them to schedule new ones. When companies show customers that they care, customers return the favor for the most part.
Focus on Specific Procedures
As you customize mailings, include information about specific dental procedures. Due to medical confidentiality laws, you cannot openly reveal information about your patient’s dental history. Instead, review the demographics of the patients who get specific procedures. Talk about the role that technology plays in the procedures and recovery of patients. Maybe say something like this: “Advanced technology means better treatment planning, better results and a faster recovery.” (Nevada Oral & Facial Surgery)
Create mailings that are targeted to people in those groups. If procedures for braces are done mostly for teenage patients, target teens and their parents. Target dentures or dental implant procedures for older patients.
Target the Audience
You cannot send direct mailings to “just anyone” who has an address. You could send tens of thousands of mailings and receive a 10% response rate. Target only the people who you can reasonably expect to contact you back for an appointment. Start by going through the list of existing patients and seeing which ones need checkups. Then, consider developing an online plan to find new leads.
Evaluate the Results
Evaluate the progress that you are making with a direct mail campaign. You don’t need complicated software to track the number of materials that you send and the rates of responses. If you don’t follow the campaign’s progress, you waste vast amounts of money and paper. In contrast, save on these investments by knowing the results of your efforts.
Select the Imagery
Increase the visual appeal of your mail pieces with stock photography and graphic designs. Design postcards to resemble large business cards with matte or laminated finishes. Some businesses create and mail pamphlets that briefly explain the company along with a few products and services. Creating these images and printing them on a card does not require significant technical skill – Any office worker with some creative talent can design and print direct mail pieces in bulk, BUT if you’re looking for a true professional look that is much more cost-efficient, top quality stock, inks that won’t bleed or crack and consistent cutting, you’ll most definitely want to use a commercial printer.
Direct mail is becoming less popular compared to online marketing, which can be a significant advantage. (here’s why) That makes it more important for dentists to use this method correctly. In the end, they have access to another effective means of gaining more customers.